Torres del Paine Hotel Las Torres
Hotel Las Torres

The National Park Torres del Paine is open for tourists

Since the 4th of January 2012, the National Park Torres del Paine is open for tourists. Although it’s opening has been partial, (only the north part) all security measures have been taken to ensure the safety to every tourist.

This is a map of the open sector that has not been affected by the fire and also the trails that can be used with out restrictions.

map of the open sector that has not been affected by the fire

As can be seen, the major part of the national park is not in danger and has not been affected by fire.

IMPORTANT: The opening of the park is to be in two stages: the first one is immediate, which started on January 4th at 8 am. The second one is a gradual opening of other sectors of the park.

Is it not known yet when the other areas will be in condition to be opened, but we expect this to happen in the next days. We will update this information daily so everyone knows when the other areas of the National Park are safe to visit.

In the meantime the internal roads of the Park are cut for safety reasons.

In order to deliver important information regarding the National Park, the fire, and the services provided, a FAQ list has been made. All the questions were answered with precise and reliable information.

  1. Is it safe to be in the National Park?
  2. The fire has not affected the open area; it is in fact several kilometers from where the fire passed. Everything its been closely watched and controlled by the government and by Conaf brigade. The only two entrances to the Park are “Laguna Amarga”, and Laguna Azul.

  3. From Hotel Las Torres / Fantástico Sur areas, is it possible to see an affected area?
  4. Due to the great distance between this area and the fire, it is not possible to do so. Also for safety reasons it is forbidden to get any closer to such areas.

  5. What excursions are available?
  6. There are still a variety of excursions available. During the first stage of opening, the excursions are as follows:

    Excursions Available:
    Important information: until January 8th all horseback riding here mentioned are limited due to the support given to the brigade in the French area. Horses are important logistic help to everyone working on fire.

    Full day excursions:

    Las Torres, Ascencio trail (horseback riding Trekking)
    Cerro Paine, with a view of Las Torres del Paine (Full Day and Half day) horseback riding and trekking
    Sierra Baguales (car) Available from the 10th of January.
    Enchanted Valey (horseback riding)
    Los Cuernos (horseback riding and Trekking)
    For more information about these excursions please visit
    http://www.lastorres.com/excursion/full-day/

    Half-day excursions:
    Laguna Azul (car)
    Lenga Forests (horseback riding)
    Nordenskjold Lake (horseback riding and Trekking)
    Laguna Inge (trekking and horseback riding)
    Horse back riding per hour.

    For more information about these excursions please visit
    http://www.lastorres.com/excursion/half-day/

  7. Will smoke and ashes affect us during our stay?
  8. There are neither ashes nor smoke affecting the opened areas.

    Nevertheless, important information will be daily updated, and any change will be posted on internet.

  9. Is it possible to see an affected area?
  10. In the meantime is it not possible to get close to affected areas. It is expected that within the next few days the road to the Grey Glacier opens, in which case it will be possible to see from the Van some areas affected by fire.

  11. What other sector of the park can be visited?
  12. The Serrano sector is fully open. Zodiacs can reach this area from Puerto Natales. It is an important entrance to the park where several hotels can be found. For the mean time there is no internal access from Serrano to the National Park, or the open areas (Laguna Amarga- Azul). Hopefully this situation will change in a few days.

  13. Is the fire extinguished? Is it dangerous for tourists to visit the park?
  14. Presently there is no information to indicate that the fire is a hazard to tourists that visit the park. However there is a constant vigilance by the government of the areas near by the sector available for tourism.

    The fire is being fought with all the governmental resources available, and is it expected that it will be fully extinguished any time soon.

  15. The French Valley area appears as unaffected by the fire. Can it be visited?
  16. Now it is not possible to visit the French Valley. Therefore tourists will only be able to reach Refugio Cuernos. It is expected that within the next few days all that Area will be open.

  17. Is Catamaran Pehoe functioning?
  18. Spite the fact that the Catamaran was not damaged for fire, the area will remain closed. There is no certain information as to when the navigation Pehoe – Pudeto will be opened again. The access to them remains closed.

  19. What are the problems one might encounter there? Is the hotel fully working?
  20. There are some excursions that will not be available during this fits opening, such as:

    • Full Paine with Grey Glacier Navigation. Salto Grande
    • Sendero de los Lagos
    • French Valley

    We will inform when this situation changes.

  21. Is Serrano area open for visits?
  22. The navigation from and to Puerto Natales are fully operating as well as the hotels located in this area.

    For now the area has no access to the open sectors of the park, because the internal roads are closed.

    There is no information as to when these will be opened, but it is expected to be within a matter of days. Information, of course, will be updated daily regarding the conditions of the affected areas and the opening of roads inside the park

  23. Is Glacier Grey navigation available?
  24. The navigation is not operating at this time because the access to it remains closed. It is expected to starts operating very soon.

  25. What percentage of the park has been affected by the fire?.
  26. So far, the affected areas about 12.000 hectares, which represent a 5% of the national park

  27. From Puerto Natales, what road do I have to take to arrive to the National Park?
  28. Today, the only access to the National Park is from the entrances Laguna Amarga. To access this area from Puerto Natales its necessary to take the road to CERRO CASTILLO and then to LAGUNA AMARGA. ( About 1,5 hrs from P. Natales to Torres del Paine ).

    It is important to emphasize that the limitations in the excursions and roads are temporary. Therefore it is expected that within a few days the internal paths are opened, giving access to the south part of the park.

For any further questions please, contact our sale staff:

Pamela Osorio – Sales deparment
Email: posorio@lastorres.com
Skype: reservas2.lastorres.

Pamela Melian – Sales executive
Email: pam.andrea@lastorres.com
Skype: reservas1.lastorres.

Carolina Bravo – Sales executive
Email: cbravo@lastorres.com
Skype: reservas4.lastorres.

Jeanette Haro – All inclusive program coordinator
Email: Programa@lastorres.com
Skype: reservas1.lastorres

Marcela Rozas – Sales executive
Email: m.rozas@lastorres.com
Skype: reservas6.lastorres

Lorenzo Barassi – Online sales executive
Email: lorenzo@lastorres.com
Skype: lorenzo.barassim

Mauricio Kusanovic Olate.

Sales & Marketing Manager
HOTEL LAS TORRES PATAGONIA